October/November 2003

Volume 44, Number 2

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From our Director-Sponsor

President's corner

Message from the editor

Tips from the trenches

Twenty-Ninth STC RMC Technical Communications Competition

Looking back

The good, the bad, and the reality of being a technical communicator

Creativity and the technical communicator

Web hosting demystified

Student view: Summertime tech writing

My not-so-gentle reminder

Understanding the design change control process


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My not-so-gentle reminder

Each time I go to the annual conference, I go with expectations. I'll learn a lot. I'll find at least one fabulous session that, by itself, was worth coming for. I'll stay up nearly all night, at least once, talking to friends that I only see once a year. (Which of course makes it exceedingly difficult to get up for the following morning's session, but is definitely worth it. I can even justify this professionally—read on.) I've never been disappointed in the past, and I wasn't this year, either.

This year, however, is the first year I noticed a theme that seemed to be directed specifically at me. Either all of the presenters have been spying on me and decided to teach me a lesson, or I was feeling guilty about something, because I got nailed to the wall. The guilt thing seems more likely, but it's just so much easier to maintain righteous indignation if it's someone else's fault, so I have decided that they were spying on me.

I went to a session about estimating time for projects. They talked about metrics, and project management techniques, and networking within client companies. Then I went to a session where a panel of experienced technical communicators dispensed advice, told us funny stories, and answered any nosy questions we came up with about their careers. And told us to network. Then I went to a progression for independent contractors and consultants. They talked about job boards and marketing and networking and contracts and networking. Oh, and networking. Then I looked at my schedule and I saw that I myself had conspired against me and scheduled me for a networking luncheon. What was I thinking?

Besides, I said to myself, I know I have to network! Everybody knows you have to network. This is not a new concept. And after I chewed on this for a while, I sat myself down and gave myself a good talking to. (If only my mother knew that I do this for myself, she could stop intervening. But I digress.)

Young lady, I said, you have not attended one chapter meeting since you relocated from the Hoosier chapter in September. That's eight months! I don't care that it takes awhile to get to the meetings, or that you were too busy, that you were too tired, or that you just didn't feel like facing a crowd of people that night. There is just no excuse! No, don't even try to argue with me. No excuse! (Do you see how my mother is with me even when she's not? I'm digressing again, aren't I?)

And ultimately, there is no excuse. We all know why. You build relationships. Those relationships lead to more relationships. These relationships lead to new ideas, new jobs, new ways to handle the stressors of your job, and new information about software and other tools. The list goes on and on.

My new resolve after the annual conference got me to the May meeting of the Northeast Ohio Chapter, though the gentle reminders from some very excellent chapter leaders may have helped. And do you know, networking isn't even so bad? I actually enjoyed myself! It's kind of like exercising. Takes me forever to drag my lazy self out to do it, and when I'm doing it I think, "Well, you know, this is kind of nice. Why did I wait so long?" (Please note that running is an exception to this rule. Running has always been at least as bad as I thought it would be.)

The problem, of course, is that the metaphor keeps working. Like exercising, no one can do your networking for you. STC can help by provide great program meetings, networking luncheons, an annual conference every year, and, if you are very lucky, your own personal reminder system via friends in the chapter. But nobody can actually show up for you. We all have to show up ourselves. And again, like exercising, it's not enough to just show up. We have to talk to people, listen, and share information. We all have to make new acquaintances, and stay up all night talking to the ones we already have. (See? I told you I could justify that. I can justify anything. Next time you are explaining an expensive new kitchen gadget or another power tool to your significant other, you call me. I can help.) We all have experiences or information that somebody else can use. Chances are, somebody else at this very moment has the information that you could use.

I don't really like to think of myself as thick, but I had to be hit over the head with the intellectual equivalent of a two by four to remember what I needed to be doing. Hopefully, by sharing my own reminder, I'll prevent some of you from needing your own. So, I hope to be meeting all of you, or seeing you again, at chapter events in the upcoming months. And if I myself am not there like I said I would be, you have my permission to drag out the two by four again, and apply it liberally.

See you soon!


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