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Last Page Update: Thursday, July 2, 2009
Current Job Postings
Notice: The Rocky Mountain Chapter
accepts job postings as a public service to its members. This page lists
jobs posted to the STC RMC jobline within the current quarter. Postings
are submitted electronically. We simply copy/paste submitted information
into the format you see below. We also keep a quarterly job archive.
To submit a job for consideration, send a message to
jobs@stcrmc.org.
7/02/2009
Job #1511
Technical Writer
Ajilon Consulting
Employment Type: Contract
Location: DTC/Telecommute
Ajilon Consulting has an opening for a Technical Writer that is able to telecommute. May occasionally need to go into the office located in DTC. The length of the position is in process of getting nailed down. The worse case would be 3 weeks, but the client does not believe that will happen. They need the individual long term. Technical Writer with work within the Contracts department, and document description of technical services within SOW's. Will also need to be able to write information for product marketing and service offerings. Contracts experience would be a plus. Will need to have some management experience as they will be managing the process. Will be providing input on Web Site layout and coordinate with the Web Developers as well.
Job Requirements
Technical Writing, MS Word, Adobe, Documentation of Technical Services Offerings. Contract Documentation experience a plus.
Position is located in DTC, but able to Telecommute.
No 3rd party vendors please.
Stephanie Head
Ajilon Consulting, Colorado
1-800-340-5762 ext. 5308
e-mail: stephanie.head@ajilon.com
6/18/2009
Job #1510
Web Programmer - POSITION FILLED
Employment Type: Contract to hire - Full or Part Time
Company: RLE Technologies
Location: Fort Collins, CO
RLE Technologies is a Fort Collins based engineering company looking for a Web developer. Candidates will have strong working skills with HTML, CSS, PHP, and Javascript. Primary job responsibilities will include, but are not limited to: reorganizing/rewriting current code to make the website easier to edit, implementing design revisions, updating content, and following search engine optimization best practices.
Required Skills:
- PHP programming
- CSS design
- Java programming
- HTML
- Content Management
Preferred Knowledge (but not required) with:
- User Interface Design
- Search Engine Optimization Practices
- Graphic Design
Skills Set:
- Able to prioritize multiple tasks
- Self-motivated
- Takes initiative
- Organized
- Attention to detail
Contract to hire position. Part or Full Time available. Send resume and cover letter to jmitchell@rletech.com. Candidates with available portfolios are preferred. Minimum 2 years of working Web development experience.
Contact:
Jefferie Mitchell
970.232.3930
jmitchell@rletech.com
6/16/2009
Job #1509
Contractor (Product Manager/User Interface Designer) - POSITION FILLED
Employment Type: Contract
Location: Boulder, CO
Required qualifications: The ability to work with subject matter experts to define product requirements. Experience designing software user interfaces, including user analysis, task analysis, and creation of screen mockups and wireframes. Applicant should have experience writing software requirements and communicating detailed design concepts to software developers.
Desired qualifications: seeking a Product Manager/User Interface Designer for a small start-up software company in Boulder, CO creating software for the Parks & Recreation industry. The company is currently in the early stages of product design, and we are in need of user interface design and requirements specifications. The product is a "cost recovery" tool for Parks & Recreation. Cost Recovery in Parks & Recreation is a growing business concern for all Parks & Recreation Departments nationally (as well as University's, College's and YMCA's). This product will help to standardize cost recovery for Parks & Recreation.
Contact Name Matthew Hickey 720-635-2571, hickm529@gmail.com.
Please include the following:
Per hour fee or if you work on a project based fee (or equity)
Availability
When you could start the project
6/16/2009
Job #1508
Technical Documentation Writer
Employment Type: Contract (3-6 months)
Company: The Integrity Group
Location: Denver, CO
Summary/Job description:
Objective
The Integrity Group is the leading provider of documentation, training and marketing services in North America. We are looking for a Technical Writer to produce accurate, on-time documentation based on a thorough understanding of client requirements and expectations. Build and maintain long-term client relationships and seek new and expanded business opportunities. Effectively self-manage time and workflow for maximum billability.
Job Duties
- Produce and deliver to the client only technically accurate, high quality, on-time documentation based on a thorough understanding of client expectations.
- Build and maintain strong client relationships that result in repeat and expanded business.
- Work to exceed client expectations and enhance loyalty by going an extra mile for the client, doing “whatever it takes.”
- Learn all Integrity service offerings and offer your client(s) QA, Creative Services, where possible.
- Take responsibility for ensuring QA on every deliverable assigned to you.
- Work to become a subject matter expert (SME) by doing thorough research and building quality relationships with client SMEs.
- Track and report project status at predetermined intervals in writing to your client and manager.
- Interview and regularly interact with product developers and other SMEs, building solid relationships with them.
- Communicate clearly and courteously in writing, in person, and over the phone, mindful of confidentiality issues.
- Quickly communicate new project / job requests to your manager. Learn to identify and articulate project scope changes and communicate those to your manager quickly.
- Deliver excellent service and quality documentation on time.
- Perform other duties as assigned.
Job Qualifications
- Bachelor Degree or equivalent experience.
- Minimum 2-4 years of industry experience.
- Knowledge of relevant software tools.
- Ability to learn new subjects quickly and write about them clearly.
- Technical writing experience in a related field.
- Ability to deliver excellent service and quality documentation on time.
- Strong interviewing and listening skills, with the ability to map complex information.
- Ability to deliver content in print or electronic format.
- Ability to learn and follow varied and complex procedures.
- Ability to multitask effectively despite ambiguity and sometimes-conflicting goals.
- Strong interpersonal skills with the ability to communicate effectively.
- Ability to be an effective team player.
Interested applicants should apply by sending a resume to tbugg@go-integrity.com.
6/15/2009
Job #1507
Technical Documentation Writer
Employment Type: Direct Employee- Part-time
Company: Vicon Motion Systems
Location: Centennial, CO
Vicon Motion Systems, a world leader in motion capture and computer vision technology (www.vicon.com) is seeking two (2) part-time technical writers (20 to 30 hours per week) to join our expanding team in designing, writing and editing print and web-based instructional materials, user guides, manuals and in-software help of our multiple products. This position is based in our Centennial, CO location.
The ideal candidate will be an integral part of the Vicon team and accountable for the efficient design and delivery of high-quality technical publications. Must be a fast learner, self-motivated and proactive, with strong organizational and project management skills. Must also have a comfortable knowledge of software and hardware development cycle.
Primary Responsibilities
- Proactively liaise with software development, QA and Product teams to produce technical documents that are used by internal and external audiences
- Draft content, edit, finalize, and update documents through a structured process
- Evaluate current process and suggest improvements
- Manage the lifecycle of technical documents to ensure publications are accurate and update as needed
- Continuously enhance document standards and utilize new technologies that can be use to facilitate the writing/publication process
- Adhere to ISO requirements and liaise with ISO Manager on changes.
Job Requirements
Skills/Experience:
- Minimum 2 years in technical writing in a software or hardware field; 4 year degree in communications preferred
- Strong command of Microsoft Word, Adobe Technical Suite (FrameMaker, Robo Help, etc..)
- Developing illustrations such as workflow diagrams
- Outstanding organizational skills and the ability to handle multiple complex projects simultaneously
- Experience in a software development related company is desirable
Skill/Attributes:
- Positive attitude and desire for company/customer success
- Strong team skills. This position works daily with teams in Denver, LA, and Oxford, UK
- Self-starter approach to work with an eagerness for consistently meeting and exceeding objectives.
- Ability to work independently and in team setting as required
Please send resume, cover letter and salary requirements to twden@vicon.com.
Applicants with no salary requirements will not be considered.
Please be prepared to present examples of previous work.
Vicon does not sponsor any Visa candidates for part-time employment. Applicants must be able to provide proof of eligibility to work in the US
Vicon Motion Systems is an equal employment opportunity employer. We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race religion, color, handicap, gender, sexual orientation, physical condition, disability, familial status, national origin, ancestry, veteran status.
6/10/2009
Job #1506
Staff Technical Writer
Employment Type: Direct Hire Full Time
Company: PDC
Location: Thornton, CO
Over the past seven decades, PDC has evolved into a highly specialized delivery and data management company, offering the highest quality services. PDC is a company of 500 professionals, dedicated to effectively managing the delivery of promotional products. PDC delivers over 250 million telephone directories and other advertising material, while processing more than 120 million residential and business address records annually. Our clients include directory publishers and promotional/sampling companies throughout the United States, Canada, United Kingdom and Australia.
As an industry leader, PDC offers an excellent wage and benefits package, including generous paid time off and holiday pay. For qualified positions, we also offer comprehensive health benefits as well as a 401(k) program and education assistance plan. To learn more about us, visit:www.teampdc.com.
Job Description: PDC has immediate need for a Staff Technical Writer who will support critical corporate needs, promote efficiencies and enhance corporate knowledge by providing effective, innovative and quality technical communication solutions. This writer will be responsible for working with CIS Departments and end users to develop and publish program and systems documentation, system dependencies, instructional materials and other written and online reference and communications tools. This individual interviews internal staff to gather information for the purpose and content of proposed materials and designs, writes, records, edits, and determines the most effective venue for presenting information. The Technical Writer manages multiple projects and contact with user-owners for audience analysis, technical reviews, and customer approval.
Responsibilities include but are not limited to:
- Create IT-Professional Audience based documentation
- Organize and publish system dependencies
- Organize and publish interface requirements
- Technical Editing for management as needed
- Manage projects through completion
- Accomplish projects within budget and deadlines
- Create and edit structured documents, including the use of XML and HTML
- Create and manage documents and document libraries
- Write, edit, index, or revise a variety of technical, user documentation and/or manuals for a wide range of uses
- Analyze requirements of project to determine types of publications needed
- Create, edit, and maintain procedural documentation to formalize company policies, procedures and workflows in accordance with Senior Management’s requests.
- Ensure accuracy and completeness of technical documentation.
- Participate in the requirement clarification process as needed
- Research new products as needed
- Design/maintain documentation standards
- Participate on teams as both a leader and member
- Performs other duties and projects as assigned.
Required qualifications:
- Associate’s Degree preferably in Communications, Journalism or English
- Familiarity with Web based applications and database concepts
- Minimum of one year experience as technical writer
- Extensive experience using Microsoft Office products, VISIO, ASP, Blogs, Wikis
Pre-employment physical and drug test required.
Submit current resume with minimum salary requirement to mkettering@teampdc.com.
PDC is an equal opportunity employer committed to diversity and a drug-free workplace.
6/3/2009
Job #1505
Technical Writer/Editor
Employment Type: 6 months+ contract
Location: Denver, CO
Compensation: $30/hr
Technical Writer needed to document technical specifications and develop training manuals that detail the functional capabilities of contact center technical solutions. Resource will work on a small team of focused individuals. The right resource is someone who is a fast starter, has outstanding oral and written communication skills and can get the job done on time and with quality.
4 year degree plus 3-5 years experience.
Must have experience documenting contact center technology such as CTI or IVR solutions.
Contact:
Wendy Sun
ATR International, Inc.
wendys@atr1.com
Direct: 408-328-8023
Fax: 408-328-8001
www.atrinternational.com
5/18/2009
Job #1504
Technical
Communications Office Director
Requisition
#679BR
Company: National Renewable Energy
Laboratory (NREL)
Employment Type: Regular Employee
Location: Golden, CO
The National Renewable Energy Laboratory (NREL), located in beautiful Golden, CO, is a leader in the U.S. Department of Energy’s effort to secure an energy future for the nation that is environmentally and economically sustainable. Our mission is to develop renewable energy and energy efficiency technologies and practices, advance related science and engineering and transfer knowledge and innovations to address the nation’s energy and environmental goals.
Technical Communications Office Director
Requisition #679BR
NREL is the nation's primary laboratory for renewable energy and energy efficiency research and development (R&D). We lead the nation in developing clean energy technology solutions to address our energy and environmental challenges. NREL supports the R&D efforts of the U.S. Department of Energy (DOE). In short, we are advancing the nation’s energy goals and changing the way Americans power our homes, businesses, and cars.
We are seeking an experienced communications executive to lead our Technical Communications Office (TCO) at lab headquarters in Golden, CO. In this role, you will provide leadership for technical, corporate, and marketing communications activities, and ensure that the strategic direction of TCO is relevant to the evolving needs of NREL and the DOE.
Your responsibilities will include, but not be
limited to:
-
Creating an environment of
communications excellence– You will provide direction and vision to TCO staff. You will be an active member of NREL’s Communications and External Affairs leadership team, contributing to business strategy development and new initiatives. Your communications expertise will reflect a wide range of experiences, capabilities, and professional association involvement, and your commitment to communications quality will be demonstrable.
-
Advocating for TCO – You will engage with TCO clients – NREL and DOE staff – to understand their needs and develop collaborative opportunities that advance their strategic goals. As TCO’s ambassador to its clients, you will represent the Office’s strengths and capabilities, and advocate for staff. This will be done at the lab, at DOE’s Golden Field Office, and with occasional travel to DOE headquarters in Washington, D.C.
-
Managing staff – TCO’s staff includes about 75 dedicated communicators and other professionals who are charged with delivering world-class, quality communications products and services in all media. Staff members range from college and graduate-school interns to seasoned veterans. You will create a supportive work environment that encourages innovation, collaboration, and creativity. You will manage hiring, mentoring, motivating, and evaluating staff performance.
-
Managing business operations– You will oversee TCO’s planning and budgeting activities, and ensure fiscal responsibility. You will also implement and enforce lab-wide policies and procedures that ensure safe, effective operations, and comply with legal requirements.
Minimum Qualifications:
-
Relevant master's degree and 10 years of progressively complex assignments, including at least 5 years of management experience, or equivalent relevant education/experience.
-
Demonstrated ability to effectively lead, manage, motivate, and direct personnel.
Preferred Qualifications:
-
Demonstrated
success managing a complex communications organization.
-
Strong
interpersonal, communications, organization and presentation skills.
-
Demonstrated
ability to plan and manage budgets.
Pre-employment drug testing required.
Submit Your Resume
For additional information, contact:
Marlo Hughen, Sr. Recruiter
303-834-7589 (office)
303-882-3408 (cell)
Email: marlo.hughen@nrel.gov
Please
visit our website for more information and to apply online:
www.nrel.gov/employment/
NREL is an equal opportunity employer committed
to diversity and a drug-free workplace.
5/15/2009
Job #1503
Software Technical Writer
Company: BridgeView IT
Employment Type: 3--6 Month Contract
Location: Lakewood, CO
I am looking for a Software Technical Writer for a 3-6 month assignment.
Previous financial services experience is nice, but not needed. Does need to be a technical writer with a software background. $25.00/hour in Lakewood.
Please send resume to Julie@bridgeviewit.com
5/15/2009
Job #1502
Techical Writer
Company: TEKsystems
Employment Type: 4-Month Contract
Location: Downtown Denver
TEKsystems is currently looking for technical writers who are interested in a contract opportunity in downtown Denver.
Requirements:
- 6 years Technical Writing experience
- Recent Financial Industry experience
- Standard Operating Procedure documentation
- Visio / Microsoft Office
Duration:
- 4 month W2 contract
Send resume to Kelly Williams at kewillia@teksystems.com
5/10/2009
Job #1501
Instructional Designer
Company: CSU Global Campus
Employment Type: Contract
Location: Denver Tech Center
CSU-Global Campus seeks applications for the contract position of an Instructional Designer (ID). The ID is responsible for the management of course development projects including design, production, and testing of online courses. The ID participates in the development of course materials that are functional, intuitive, informative, and consistent with sound instructional design principles. The position reports to the Director of Instructional Development.
CSU-Global Campus is a new public university being created within the Colorado State University System. The system includes the campuses located in Fort Collins, Colorado, and Pueblo, Colorado, and now, CSU-Global Campus, which is located in the Denver Technology Center. CSU-Global Campus is seeking those with a passion for public higher education who are committed to demand driven, customer centric solutions. We are building an exceptional team with a passion for public higher education who are committed to demand driven, customer centric solutions. This team has high energy, based on a shared passion for our vision of making available high-quality, low-cost online public higher education to every person in the state of Colorado.
The Instructional Designer will be responsible for the following areas:
- Works directly with Content Experts and media
designers to design, develop, and revise online courses using CSU-GC
standards and templates.
- Works directly with Content Experts to provide
recommendations for course goals and objectives development, sequencing
of instruction, use of assessments, instructional strategies, and
activities.
- Provides instructional design and technology
support to faculty developing completely online courses through
individual consultation and online training
- Provides team-based leadership and project
management for instructional design and development process through
collaboration with other team members
- Works collaboratively with media designers,
technical staff and others as assigned to develop courses
- Responsible for maintaining course archives,
coordinating and completing updates, revisions, and correcting errors in
collaboration with media designers and faculty
- Coordinates multiple projects, including
producing high quality work under tight deadlines
- Performs quality assurance checks on the
development and maintenance of courses and related instructional
projects
- Other duties as assigned by the Director of Instructional Development
Experience and Educational Qualifications
Please note that only applicants who meet the required qualifications will be considered, unless a substitution is noted.
Required Qualifications
- Masters degree in instructional design,
educational technology, instructional technology or related field
- Demonstrated ability to apply varying
instructional strategies within the online environment.
- Minimum of 5 years experience in the
development and delivery of online course materials and education
programs using learning management systems (e.g., WebCT,
Blackboard, Sakai, Moodle) as a course designer
- Experience managing multiple projects
- Excellent grammatical and technical writing
skills
- Attention to detail and organized
- Proficient in MS Office and Dreamweaver
- Experience consulting with faculty and other educational professionals on instructional design and related complex technical issues
Preferred Qualifications
- Online teaching experience
Please send your resume and letter of interest to IDjobs@csuglobal.org
5/7/2009
Job #1500
Mid-Level Technical Writer
Company: eCollege
Location: Denver Tech Center
Summary
The Technical Writer works with Product Managers, Marketing, and Product Teams to determine content plans, schedules, QA reviews, and documentation requirements for all Product Engineering and Technology projects. This incumbent assists in GUI analysis, specification writing, and copy writing as needed..
Duties and Responsibilities
- Collaborates with Product Managers, Marketing,
and Product Teams to determine content plans, schedules, QA reviews, and
documentation requirements for all PET projects
- Collaborates with Product Design Engineers to
review and approve interface design
- Analyzes and compiles information necessary for
writing online, HTML-based product documentation, as well as some print
documentation using product specifications from Product Managers,
Product Design Engineers, and other sources
- Creates HTML-based Help systems and tutorials,
as well as other user information as requested
- Revises and edits existing documentation and
submits all documentation to QA for testing
- Evaluates product deliverables for technical
accuracy and functionality
- Compiles feedback from various internal and
external sources to improve department documentation
- Writes, formats, and delivers Product
Engineering and Technology White Papers (technical documents) as
requested
- Identifies scheduling or functionality problems
and offer solutions to Project Managers or Product Managers
- Plans individual workload to meet deadlines
presented in the project schedule and monitor progress toward those
deadlines
- Other duties as assigned
Education and/or Experience
Bachelors degree in English, Business, Computer Science, or related field preferred with five (5) years of experience as a technical writer; or equivalent education and experience to successfully perform the essential duties of the job.
KNOWLEDGE, SKILLS AND ABILITIES
- Basic experience or knowledge required in the following technologies
- Intermediate experience or knowledge required in the following technologies
- RoboHelp, MadCap Flare or another online Help authoring system
- Expert experience or knowledge required in the following technologies
- Technical Writing; procedural writing
- Ability to think procedurally
- Ability to convert technical information into a
non-technical presentation for diverse audiences
- Knowledge of online help creation (preferably
using RoboHelp or MadCap Flare)
- Layout and design (online and print) skills
- Ability to learn new applications and software
- Working knowledge of Internet technology
- Knowledge of resource allocation
- Strong PC skills including thorough knowledge
of Microsoft Office Suite
- Ability to be flexible and adapt to any given
situation
- Ability to perform multiple tasks concurrently
- Excellent customer service attitude,
communication skills (written and verbal), and interpersonal skills
- Excellent organizational and time management
skills
- Excellent analytical and problem-solving skills
- Ability to make timely and sound decisions
- Detail oriented
- Ability to work with a team and independently
- Ability to work efficiently in a fast paced
environment
- Ability to work under pressure and in high
stress situations
- Self motivated
- Experience with online courses and training in an eLearning environment is a plus
PHYSICAL DEMANDS and WORK ENVIRONMENT
-
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is located within an office environment and consists of many hours sitting at a computer in a cubical setting.
Apply to Annie Persson anniep@ecollege.com
4/22/2009
Job #1499
Technical Communications Specialist
Company: Echostar
Location: Englewood, CO
Summary
Function as a liaison and product expert communicating product/technology information from Engineering to internal and external audiences, primarily in a written format. Develop an in-depth understanding of our products/technologies and identify and communicate relevant information to a broad range of audiences. Plan and help manage product launch activities. Excellent written and verbal skills are essential. Some travel may be required.
Duties and Responsibilities
Documentation:
- Create product documentation.
- Support development of instructional materials.
- Review and create troubleshooting materials and
processes.
- Maintain and update existing documentation.
- Proof materials created by the group and other departments.
Communications:
- Develop PowerPoint presentations for training,
events, and senior management.
- Brief others on product features and
functionality.
- Provide product-related support.
- Assist in maintenance of the intranet,
consumer, and retailer websites.
- Assist in development of product documentation
and other materials for special events.
- Support tradeshow and special event
coordination activities.
- Support other Product Marketing and Communications activities as needed.
Skills and Qualifications
- Four-year degree in technical field with an
emphasis in writing, Technical Communications, Communication, English,
or Journalism.
- Four or more years of related experience and a
background in consumer electronics, telecommunications, or other
technical field.
- Must have a strong technical aptitude,
excellent written and oral communication skills, and the ability to
clearly communicate technical information to both technical and
non-technical audiences.
- A strong work ethic, attention to detail, and
excellent people skills are required.
- Must be flexible, innovative, and have the
ability to multi-task and prioritize in a fast-paced environment.
- Proficiency with the Adobe Creative Suite and the Microsoft Office suite is required, specifically Word, PowerPoint, and InDesign.
Click to apply
4/13/2009
Job #1498
Proposal Writer
Job Type: Contract through August 2009
Company: DigitalGlobe
Starts: ASAP
Employement Type: Permanent / Full Time, On Site,
No Travel required
Salary: Commensurate with experience
Website: www.digitalglobe.com
Job Description:
This individuals primary responsibility is to write and manage proposals for DigitalGlobes Defense and Intelligence Business Unit. This job role includes fully vetting sales opportunities that require new or custom solutions, so strong project management, communication, and collaboration skills are essential.
As time allows, this person also assists with Product Management, writes specifications and marketing materials, tracks and report proposal metrics, and develops and maintain sales support systems (SharePoint, extranet, knowledgebase, proposal tracking system, etc.).
Job Requirements:
- Demonstrated proposal writing and/or technical
writing experience
- Proven proposal management and/or project
management skills
- Strong organizational skills
- Proficiency in Microsoft Office applications
including Word and Excel
- Excellent verbal and written communication
skills
- Excellent interpersonal/teaming skills
- Proven management, leadership and customer
relations skills
- Ability to interact with and obtain consensus
from personnel from all areas and all levels of the company
- Ability to work independently with initiative,
creativity and innovation
- Ability to grasp complex concepts and
communicate simply and clearly for the end customer
- Experience using various pricing and costing
methodologies
- Willingness to work varied hours to meet
proposal demands
- Ability to work with grace under deadline
pressure
- Experience with technical writing methodologies
such as storyboarding, Information Mapping, etc. is a plus
- Strong organizational, communication, and
leadership skills
- Proven ability to write convincing proposals and other technical sales support materials (e.g. web content, white papers, case studies, specifications, etc.)
Apply Online @ http://www.digitalglobe.com/index.php/19/Careers
4/6/2009
Job #1497
Information Technology Policy Writer
Job Type: Contract through August 2009
Company: ETI Professionals
Location: Colorado Springs, CO
Do you possess excellent interpersonal and technical writing skills? Are you proficient with writing and editing media and marketing materials? Do you have experience researching usefulness, relevance, and currency of Service Level Agreements and Standard Operating Procedure documents? Do you have experience leading projects and managing workloads in a team environment?
Our client has built an organization of information technology excellence, with a strong commitment to customers, and pride in being a primary force in supporting Warfighters. Our optimum candidate is someone who demonstrates pride, initiative, commitment to vision and mission, personal integrity and professionalism. You will be rewarded with a work culture that promotes trust, diversity, personal and professional growth, mutual respect and open communication.
As an Information Technology Policy Writer, you will utilize your skills to document and maintain, with assistance of service and operation subject matter experts, ITIL V3 based Service Level Agreements (SLAs) and Operation Level Agreements (OLAs) and other requirements needed to support Service Level Management. The contractor will also translate current SLAs and Standard Operating Procedures into clear, concise documents appropriate for various target audiences, and develop the necessary communication channels to promote the SLAs and OLAs for Information Technology Service Management and articulate the vision of the overall SLA and OLA implementation.
Successful candidates must have the following skills:
- Minimum of 3 years of IT policy writing
experience analyzing, designing, developing, delivering and maintaining
IT policies, procedures, guidelines, and standards.
- Minimum of 3 years developing technical service
documentation.
- Minimum of 3 years Technical proficiency with
word processing (Word) and presentation (PowerPoint) applications.
- Information Technology Service Management SLA
and OLA writing experience analyzing, designing, developing, delivering
and maintaining ITIL V3 policies, procedures, guidelines and standards.
- Ability to interpret industry best practice
information and assessment results to provide consultative direction to
customers.
- Outstanding oral and written communication
skills.
- Strong organizational skills sufficient to meet
tight timelines and adjust to changing schedules and priorities.
- Experience with content management tools.
- Experience with process flow tools.
- Attention to detail.
- Demonstrably high skills and reasonable experience in writing and editing media.
Selected candidates must possess a current active Secret Security clearance. This is a contract opportunity through the month of August 2009, with capability to telecommute twice a week. Work will be performed on Peterson Air Force Base.
To apply, simply Select Apply to Job apply or you can email your rsum to careers@etipros.com referencing Job Order 5541.
ETI Professionals provides technical support services and project support personnel to our Government and industry partners. Our highly skilled experts support and supplement the mission, expertise, and skill sets of our clients. Utilizing our customer-intimate approach, we partner with our clients to provide strategic solutions that maximize the use of human and financial resources to ensure that mission-critical projects are completed on time and within budget.
Our website can be found at http://www.etiprofessionals.com where you will learn more about our company as well as an updated list of positions available nationwide.
ETI is proud to be an Equal Opportunity and Affirmative Action employer.
Archived job postings
For an historical (perhaps even
hysterical) perspective, visit the archived jobs pages:
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