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Last Page Update: Wednesday, February 27, 2008

Archived job postings: January - March 2004

This page contains job postings listed on the Rocky Mountain Chapter's job line from January - March 2004.

See the current job postings page for jobs posted during the current quarter. For an historical (perhaps even hysterical) perspective, visit the archived jobs pages.

3/25/2004
Job #883
Direct

Instructional Design
Permanent-Full Time, onsite in Broomfield.
Local Colorado Candidates Only

Please email a resume with salary requirements to Matt Myers at matthew.myers@mcdata.com.

SCOPE: 

• Design and develop technical training curriculum for OEM's, system integrators, and corporate IT end-users. 
• Ensure training courses address appropriate educational requirements in the use of company products and services.

ESSENTIAL FUNCTIONS: 

• Conduct front-end analysis, including needs assessment, task and work analysis, and resources planning.
• Develop and manage the assigned training programs including curriculum design and development, program coordination and delivery through partnering with SME's and trainers. Develop course content and materials, to include objectives, outlines, course materials, lab activities, and test questions. Develop train-the-trainer activities as required.
• Develop or coordinate technology-based projects such as video, computer-based training, or web-based instruction. Partner with external resources for development and delivery as directed by management.
• Customize educational programs to meet contract requirements for system integrators and OEM's. Conduct course project planning, management, and preparation of assigned projects, while coordinating with marketing, engineering customer support, and field sales.
• Provide initiative in creating instructional improvements and new education products. Establish and track criterion to measure mastery and success of course objectives and design. Ensure that course offerings maintain a high level of customer satisfaction. Ensure quality training and high customer satisfaction through use of the latest instructional techniques and measurement criteria. Make revisions to courses as needed in order to improve quality.
• Use Photoshop to create and modify graphics and screen captures in various graphic formats.

3/25/2004
Job #882
Direct

Editor Writer
Comtech

3/23/2004
Job #881
Contract (April-June) 

Filled

Trainer
Spherion Professional Services
Contract located in Highlands Ranch

Professional training experience in high tech firm. Bachelors degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications or other related field.

The Instructional Design Analyst develops training solutions using prescribed tools and according to client process, quality, budget, and milestone standards.  The Instructional Design Analyst has the primary purpose of developing training assets (including but not limited to instructor-led training, performance simulation and virtual-web-based training) based on high-level design specifications.  The Instructional Design Analyst requires moderate supervision.

Key Responsibilities:

• Perform training solutions production on all types of development projects
• Develop a basic understanding about the subject matter through materials provided.
• Gather content from Subject Matter Experts using interview protocol.
• Develop module content, materials and media based on detailed design specifications, using prescribed templates.
• Develop and edit content to support the overall learning goals and objectives.
• Review deliverables for completeness, compliance with standards, and consistency with the detailed design prior to sending to supervisor for review.
• Collaborate with peers and Subject Matter Experts (SMEs) via professional communication channels to build relationships
• Review and revise content based on feedback from internal and client reviewers or stakeholders, raise content discrepancy issues to supervisor as needed
• Support the training solutions development process
• Use development tools according to defined standards
• Assist with/ participate in course test activities such as cycle testing using test scripts or instructions; properly document problems for issue resolution
• Collaborate with peers and Subject Matter Experts (SMEs) via professional communication channels to build relationships
• Complete project administration tasks
• Report status and identify potential risks for own work
• Receive and act on feedback related to deliverables and own performance.

Please submit resume to Susan Hausman, Recruiter  susanhausman@spherion.com or 720-524-2525.

3/23/2004
Job #880
Direct 

Software Product Trainer
Nelnet
Denver, Colorado

Job Description:

• Translate system documentation, product specifications, and process guidelines into user documentation.
• Rapidly learn new product functionality and about how the products interface with operational process flows.
• Assess training needs. 
• Develop training plans.
• Participate in software development projects as a team member.
• Develop product training manuals and instructional materials using a variety of delivery mechanisms.
• Deliver training to individuals, small groups, classes, or in conference settings, in person, over the phone and/or web.
• Creatively engage training recipients in knowledge transfer process.
• Evaluate training effectiveness and outcomes.
• Provide detailed follow-up on product or training related questions.
• Help coordinate and prepare informational programs for Product User Group and other customer meetings (higher ed institutions and lenders).

Job Requirements:

• Bachelor's degree (B.A.) from four year college or university
• 5 years work experience in a professional setting
• At least 2 years experience in the formal capacity of trainer
• Excellent writing and editorial skills
• Experience using MS Office suite, most specifically PowerPoint
• Excellent interpersonal and negotiation skills
• Strong presence as a trainer
• Organized self-starter with the ability to work independently
• Up to 25% travel

Desired Qualifications:

• Experience in the finance sector, specifically financial aid and loan generation
• Corporate training experience
• Project management experience
• Experience creating Computer Based Training (CBT)
• Experience with graphics software applications

Send cover letter and resume via email to lindy.naj@nelnet.net.

3/23/2004
Job #879
Direct 

Filled

Technical Writer
3t Systems
Greenwood Village, CO

Job Functions:

• Creates, updates, and maintains technical documentation for our software. This includes, but is not limited to, Configuration and Setup Guides, Web-based service documentation, etc. 
• Researches, gathers, and analyzes technical and system information in order to write the technical documentation.
• Creates and distributes release notes for major software releases, service packs, and hot fixes. This includes documenting database changes.
• Interacts with developers on a regular basis to ensure (s)he is up to date with software changes/alterations as well as to understand software concepts. 

Minimum Job Requirements:

• 4+ years tech writing experience
• Bachelors degree in English or Journalism

Required Skills: 

• Database experience required
• Extensive RoboHelp Office version 2000 or higher experience
• Extensive FrameMaker 5.5 or higher experience
• Extensive Microsoft Word experience
• Advanced Visio experience
• General Paint Shop Pro or Adobe Photoshop experience
• General to advanced HTML knowledge
• Interpersonal skills and strong written communication skills

Desired Skills:

• Microsoft Excel
• Microsoft Project
• Mortgage industry experience a plus
• VB6 and .NET knowledge a plus

Please send resumes as a Word attachment to recruiting@3tsystems.com. Include salary requirements.

3/12/2004
Job #878
Direct (contract)

Filled

User Interface Designer 
(three month contract with possibility of extension)
Denver, CO

Responsibilities: 

• Participate in conducting user and task analyses.
• Analyze user data to help establish requirements for an integrated performance support system.
• Assist in articulating and reporting findings and recommendations.
• Work as part of a multi-disciplinary team to design performance support system components (work may also involve redesigning elements of the user interface in the host application)
• Report status regularly to Manager.

Requirements:

• Minimum 3 years experience in human factors work, with at least 2 years work in user interface design.
• Must be able to travel within North America with one week's notice during April and May.
• Experience using PhotoShop, Illustrator, and SnagIt (or comparable tools) to 
  create UI mockups.

Additional Experience Desired:

• Experience performing contextual inquiries and task analyses.
• Experience working with personas and scenario-based design techniques.
• Experience with integrated performance support systems.

Please send resumes to jobs@drcwbt.com.

3/10/2004
Job #877
Consultant

Frame/XML Consultant

I have a potential opportunity for a FrameMaker and XML consultant.

I work at Gates Corporation (aka Gates Rubber Co.), which relocated to downtown Denver in 2003.

My department generates data for Price Sheets for Automotive/Industrial Belts and Hoses. We use a legacy system, which manipulates the data and generates a semi-formatted output files. We send the files to a typesetter and then to print.

We have approximately 30 price sheets. Many of them have similar formats. They contain 2, 3, or 4 column tables, front index, footers and multiple headings

We are transitioning from printing these price sheets in legacy to a client/server based software. The new software outputs data files in XML format. We are considering purchasing FrameMaker and inputting the data files into FrameMaker to do our formatting and typesetting internally. Then send the files out to print.

At this point, we do not have the expertise to create FrameMake templates and are researching bringing in consultants to set up the initial templates. If there are STC members who have expertise with FrameMaker and XML, we are very eager to speak with them. 

Anne Kaiser
akaiser@gates.com
Gates Corporation
Marketing Communications
Data Management Team
Wk: 303-744-4351
Cell: 720-939-7570

3/10/2004
Job #876
Contract 1099 / Direct

Filled

Technical Writer (Electronics)
Brillian Corporation
Boulder

Position, Length, Location

• Independent contract, two-to-three months
• On site
• Possibility of permanent employment
• Start immediately

Project Description

• Consumer electronic product service manual
• Assist with consumer product instruction manual
• Other technical documentation likely

Experience

• Hardware service manual development and layout
• Hardware instruction manual development and layout
• Technical illustration

Subject Knowledge

• Video/audio systems (important)
• Basic electronics, electronic components (important)
• Basic microcontroller concepts, logic, and timing diagrams (desirable)
• Simple optics--lenses, mirrors (helpful)

Computer Application Skills

• Windows (main platform)
• Adobe FrameMaker (main application)
• Adobe Illustrator (main application)
• Adobe Photoshop
• Adobe Acrobat (PDF creation)
• Microsoft Word
• Pro/E experience (desirable) or other CAD experience (helpful)
• Experience with CAD output into publishing programs (helpful)
• Adobe InDesign or Quark (a plus, but not required)

Other Abilities

• Mechanical product disassembly and reassembly (important)
• Basic electronic schematic diagram reading (important)
• Multimeter use (helpful)
• Good organizational skills
• Good personal and information gathering skills

Travel

• Day or two possible--rarely expected.

Resume to Randal.Cook@BrillianCorp.com (PDF or Word attachments okay)

E-mail subject line: Tech Writer - (your name)

2/27/2004
Job #875
Contract 

Marketing Writer/Editor

Based in Denver, Colorado, Quark, Inc. is an international corporation that is the leading solution provider for both desktop page layout solutions, as well as enterprise-wide content management and Web solutions for media-independent publishing. Quark, Inc. provides a creative and informal work environment and the challenges and rewards of working for a dynamic, international company. 

The contract marketing writer/editor will work closely with other writers, graphic designers, Web developers, product managers, and high-level reviewers to produce brochures, information sheets, white papers, promotional pieces, PowerPoint presentations, and marketing-oriented Web content.

Responsibilities

• Research and write marketing materials for desktop and enterprise products
• Edit marketing materials written by remote writers, guiding their writing style through your editing 
• Fulfill scheduling commitments in a fast-paced, rapidly-changing environment, consistently meeting short deadlines
• Conform to corporate style guide and editorial standards
• Track multiple reviews and revisions

Qualifications

• Bachelor's degree in English, Journalism, or Technical Communications
• Minimum of 3 years of experience as a marketing writer/editor
• Excellent organizational skills 
• Experience in the software development/information technology industry highly desirable
• Technical writing experience a plus
• Working knowledge of HTML a plus

To apply for this contract position, please send your résumé, salary requirements, e-mail address, and copies of three writing samples. Quark is committed to providing equal opportunity for all applicants, regardless of race, color, religion, sexual orientation, national origin, veteran status, disability, creed, age, or gender. 

Human Resources
Quark, Inc.
1800 Grant Street
Denver, Colorado 80203
E-mail address: jobs@quark.com
Please refer to job #MW2710-04

2/25/2004
Job #874
Direct 

Technical Desktop Publishing

Job Description: 

Editing of engineering documents/reports/photos and compiling into Pagemaker for shipment to end customer. Creating CD's and pdf's of all documentation. Updating/creating software user manuals.

Requirements: Pagemaker, Excel, Word, Canvas, Adobe Photoshop

TAEUS International Corp
101 N. Cascade Suite 400
Colorado Springs, Colorado
Contact Debbie Stalnaker, Director of Operations
dstalnaker@taeus.com
719/495-9382
www.taeus.com

2/25/2004
Job #873
Direct 

Filled

Senior Technical Writer
Ericsson

Research, write and produce printed and online customer documentation for telecom infrastructure products.

Bachelor's degree in English, Journalism or the equivalent. Three plus years technical writing experience.

Ability to write software documentation. Ability to document GUIs and command lines for an engineering user base. Ability to write user guides based on research and interviews with development teams, as well as from using and understanding the products. Editing skills. Interpersonal skills and strong written communication skills. Familiarity with Windows NT/2000, FrameMaker and HTML. Background in telecom. Preference for hardware documentation writing experience. Preference for graphics background. Preference for Web Works Publisher experience.

This full-time position is in Boulder, Colorado. For more information, visit us on the web at www.ericsson.com/cdmasystems/ 

Interested applicants are invited to email their response to: boulder.jobs@ericsson.com
fax: 303.473.6672
Ericsson Wireless Communications Inc.
CDMA Systems Human Resources
6210 Spine Road
Boulder, CO 80301-3317. 

Ericsson is proud to be an Equal Opportunity Employer M/F/D/V.

2/18/2004
Job #872
Direct 

Maintenance Technical Writer
Frontier
Frontier Job #5500

Responsibilities:

• Writes original content and revises existing content for technical publication projects of an operational nature.
• Obtains internal regulatory compliance approvals, conducts cross-departmental reviews/audits and ensures system safety attribute conformity.

Essential Functions:

• Partners with departmental Subject Matter Experts to write and organize original content and/or revise/rewrite existing content for Frontier- and FAA-controlled technical publications dealing with the maintenance division.
• When necessary, conducts research and SME interviews to draft content.
• Ensures all projects comply with the system safety attributes of the Air Transportation Oversight System.
• Conducts cross-department reviews/audits to determine down-line effects and obtains internal and regulatory compliance approvals.
• Participates in meetings to obtain approvals of new/revised material.
• Ensures projects are prepared within the requirements of the Document Control Procedures manual.
• Edits own work and, when requested, the work of others, for grammar, spelling, consistency, style, formatting and departmental standards.
• Assesses change throughout projects and evaluates the effects of change on deadlines and deliverables, coordinating with the project manager.
• Incorporates revisions into Boeing work cards, as required. * Compiles, revises and edits Boeing work cards as required.
• Assists the Manager of Corporate Documentation Control and Project Manager in various projects.
• When required, due to department workload is able to perform (at a satisfactory level) the functions of the General Technical Writer and Publications Specialist.

Qualification Requirements:

• Bachelor's degree in journalism, technical communications or equivalent experience required.
• Two to five years experience in the production of technical documents from an operational content perspective.
• Experience in and/or knowledge of assigned operational discipline.
• Prior airline operations experience preferred. Knowledge, Skills and Abilities:
• Strong writing, content editing and proofreading skills required.
• Understanding of ATOS and/or system safety attributes. http://www1.faa.gov/avr/afs/atos/
• Proficiency in Adobe FrameMaker, Acrobat, Photoshop, MS Canvas and MS Office.
• Ability to prioritize and manage multiple ongoing projects within in a deadline-driven environment.
• Must be a highly motivated, detail-oriented, self-starter with a well-developed work ethic and tremendous resourcefulness.

Salary Range:

Entry Level to Mid-Level. Flight Benefits can equal approximately $10,000-15,000. Please submit salary history.

http://www.frontierairlines.com/employment/OPStechWriter.asp

2/14/2004
Job #871
Direct 

Filled

Senior Documentation Writer
Spectrum Human Resource Systems Corporation

SPECTRUM Human Resource Systems Corporation is a recognized leading developer and provider of best of breed Web-based, LAN-based and Client Server human resource and workforce management software and related services.  Our products, built on state-of-the art Microsoft technology, offer customers of all sizes the ability to more effectively manage their human capital.  In our 20th year of business, SPECTRUM is proud to have established a wide range of clients in almost every business category, size and HR-sophistication level.  We are looking to fill the position of Sr. Documentation Writer at our Downtown Denver headquarters location.

DUTIES: 

This position is responsible for editing, writing and formatting system documentation, tutorials, and other technical publications.  Researches, gathers and analyzes moderately complex technical and system information and writes text using this material.  Tests system to ensure accuracy of documentation and records and reports system problems.  Helps edit and write system screen text.  Responsible for design and organization of document.  Designs and implements documentation date storage strategies. Understands user's level of proficiency and prepares documents following standard guidelines for technical publications.  Keeps up to date about new technology and developments in the field of technical communication.

REQUIREMENTS:

This position requires a Bachelor degree and a minimum of 2 years technical writing experience.  Consideration may be given to relevant professional level experience as an offset to the formal education requirement.  Understanding of technical aspects of desktop publishing is a must.  Must have experience with and understand software
documentation techniques.  Must have experience working with a team of writers and have the ability to edit the work of other writers and to lead the team in order to meet deadlines and produce deliverables.  An understanding of the Human Resources function is a plus.

TO APPLY:

Email your cover letter, resume and salary requirements to resumes@spectrumhr.com.  You must reference code "SRDOC" in the subject line of your email.

2/11/2004
Job #870
Direct 

Senior Technical Writer
Visa Debit Processing Service
Highlands Ranch, CO

Essential Job Functions:

• Research, design, write, and edit technical reference manuals, procedures, and communications materials. 
• Analyze information needs of DPS clients and staff.
• Develop documentation strategy to ensure DPS clients and staff have the information they need to be successful.
• Work closely with product development teams to ensure accuracy and completeness of information. 
• Must be able to develop an intuitive understanding of complex technical information.
• Web content development and management.
• User interface design and usability studies. 
• Manage all aspects of own projects, including planning, researching, writing, review process, coordination of other departmental resources, and publication.
• Is able to meet the specified job responsibilities with high-level guidance, direction and/or involvement from management using established guidelines, procedures, and policies. 
• May perform other duties as requested by management. 

Experience and Education: 

• College degree or equivalent work experience required. 
• Extensive experience in designing, writing, and editing of detailed technical documents. 
• Proven ability to analyze highly technical information.
• Must be able to handle multiple priorities at once and re-prioritize tasks with minimal involvement from management. 
• Effective professional level of verbal communication skills required. 
• Advanced desktop publishing skills required. FrameMaker experience preferred.
• Experience in Web information architecture and page design preferred.
• Experience with HTML authoring tools (such as Dreamweaver) preferred.

Please apply on-line at: www.visa.com/submitresume.

2/9/2004
Job #869
Direct 

Filled

Documentation Specialist
Standard & Poor's
Centennial, CO (DTC)

The Documentation Specialist is responsible for designing, researching, writing, editing/testing, and publishing the on-line and printed documentation set supporting Standard & Poor's financial software and database products. Product documentation includes user and reference guides, on-line help, corporate newsletters and the customer support web site.

Required qualifications

• Bachelors Degree in English or Technical Communications
• Excellent writing and editing skills
• Knowledge of desktop publishing, word processing, spreadsheet software
• Strong communication, organizational and interpersonal skills

Desired qualifications

• Knowledge of financial industry, accounting principles and financial concepts
• Knowledge of QuarkXpress, Dreamweaver, Robohelp, Photoshop, AuthorIT Microsoft Word and Excel, html, xhtml, css

Please apply online at http://www.mcgraw-hill.com/careers/careers.html

Select  “Job Search - U.S.” and search for job number 040000004C.

2/9//2004
Job #868
Contract 

Filled

Technical Writer

Boulder company seeks Contractor or Company to develop electronic assembly work instructions 3-6 months duration, 15 products. Demonstrated experience developing low volume electronic assembly instructions in WORD. This includes PCB component placement, and mechanical assembly. Please send resume via email to gread@timing.com

2/4//2004
Job #867
Contract 

Technical Writer
Location: Highlands Ranch, CO
Start Date: ASAP
End Date: 6/23/04
Pay Rate: $25-$30

MODIS has the following contract technical writer contract open and would love to speak with candidates today!

Job Description: Create/revise essential call center documentation into a standard format. Work with internal documentation group to incorporate information into a department website.

Required Skills: College degree or equivalent work experience required. Extensive experience designing, writing and editing detailed documents, professional level of written communication skills, advanced desktop publishing skills, and experience with HTML authoring tools. Must be proficient with Dreamweaver MX and Fireworks.

Desired Skills: HTML, ASP/MS Access, Frontpage, Flash MX and Macromedia Contribute 2.0.

Kristen DesPalmes
Sr. Technical Recruiter
modis
303 796-7500 ext 229 office
888 702-7500 ext 229 toll free
Kristen.DesPalmes@modisit.com

2/2//2004
Job #866
Agency 

Technical Writer
Intellisource
Interlocken

1/27/2004
Job #865
Direct 

Senior Technical Writer

EDUCATION AND EXPERIENCE:

• Bachelors Degree in English
• Overall Years of Experience-7 to 10 years
• Technical writer producing process and procedure documentation, technical white papers, and solution-based best practices-10 yrs- Required
• Project lead/manager that provides direction to documentation group, maintaining and documenting project plans and schedule-5 yrs-Preferred (An equivalent combination of the required education and experience as stated above may be substituted.)

KNOWLEDGE:

• Project Management-Intermediate/Learning -Required
• Informational Interviews and Surveys-Mastery/Fully Proficient-Required
• Basi c Business and Technical Writing Principles-Mastery/Fully Proficient-Required
• Knowledge of storage management software, SAN's, networking, UNIX and Windows, and storage hardware-Intermediate/Learning-Preferred
• Product support processes a nd documentation-Intermediate/Learning- Preferred

SKILLS:

• Project lead -Mastery/Fully Proficient-Required
• Project Management-Intermediate/Learning-Preferred
• Strong problem solving and decision making skills.-Mastery/Fully Proficient-Required
• Industry standard documentation tools, such as Framemaker, Acrobat/PDF, HTML, XML/XSLT, Word Processor software like MS-Word, Excel, Powerpoint, and Project-Mastery/Fully Proficient-Required
• Documentation Manager/Management-Mastery/Fully Proficient-Preferred
• Communications; interviewing subject matter experts and reviewing technical specifications-Mastery/Fully Proficient-Required

ABILITIES:

• Ability to effectively communicate and coordinate development activities (content outlines, reviews, schedules) with managers and team members.-Mastery/Fully Proficient-Required
• Ability to extract information from engineers, identify and review technical material needed to provide background for understanding subject material, and obtain content approval from subject matter experts-Mastery/Fully Proficient-Required
• Able to produce accurate documentation in a fast-paced, short-turnaround environment.-Mastery/Fully Proficient-Required
• Ability to generate diagrams and other graphics.-Intermediate/Learning-Required
• Ability to generate and publish final copy for WEB-based distribution, as well as paper-based.-Mastery/Fully Proficient-Required

JOB SUMMARY

Senior technical writer required to produce -Best Practices- documentation for StorageTek account teams and customers, focusing on implementing
solution-based strategies. The candidate must be a self starter who is able to take on projects with little or no direction, plan and manage the projects, and generate knowledge and input from little more than interviews with the subject matter experts.

ESSENTIAL FUNCTIONS

• Create Best Practices documentation that includes technical and business white papers, extracted procedures based on test result, technical information on how to leverage StorageTek products, -do-s and don-ts- associated with products implemented in a solution environment. 
• Identify, design, and produce diagrams and other graphics as necessary to illustrate
  the information. 
• Participate in the identification of potential topics/papers. 
• Initiate background research and interview subject matter experts to extract the information. 
• Manage hours according to budget and keep manager updated on project status.
• Develop and maintain effective working relationships with co-workers. 
• Plan and lead cross-functional reviews. -Review technical specifications and marketing data. 
• Prepare draft documentation that leads to obtaining approval from subject matter experts.

PHYSICAL DEMANDS/REQUIREMENTS

• No special demands or working environment. 
• Travel: None
• Project lead/manager that provides direction to documentation group, maintaining and documenting project plans and schedule-5 yrs-Preferred (An equivalent combination of the required education and experience as stated above may be substituted.)

To apply, visit the StorageTek career search page at http://www.storagetek.com/servlet/careersSearch, and search for job requisition 413137.

1/27/2004
Job #864
Direct 

Senior Technical Writer

• Bachelors Degree in English
• Overall Years of Experience-7 to 10 years
• Technical writer producing process and procedure documentation, technical white papers, and solution-based best practices-10 yrs- Required
• Project lead/manager that provides direction to documentation group, maintaining and documenting project plans and schedule-5 yrs-Preferred (An equivalent combination of the required education an d experience as stated above may be substituted.)

KNOWLEDGE:

• Project Management-Intermediate/Learning -Required
• Informational Interviews and Surveys-Mastery/Fully Proficient-Required
• Basic Business and Technical Writing Principles-Mastery/Fully Proficient-Required
• Knowledge of storage management software, SAN's, networking, UNIX and Windows, and storage hardware-Intermediate/Learning-Preferred
• Product support processes and documentation-Intermediate/Learning-Preferred

SKILLS:

• Project lead -Mastery/Fully Proficient-Required
• Project Management-Intermediate/Learning-Preferred
• Strong problem solving and decision making skills.-Maste ry/Fully Proficient-Required
• Industry standard documentation tools, such as Framemaker, Acrobat/PDF, HTML, XML/XSLT, Word Processor software like MS-Word, Excel, Powerpoint, and Project-Mastery/Fully Proficient-Required
• Documentation Man ager/Management-Mastery/Fully Proficient-Preferred
• Communications; interviewing subject matter experts and reviewing technical specifications-Mastery/Fully Proficient-Required

ABILITIES:

• Ability to effectively communicate and coordinate development activities (content outlines, reviews, schedules) with managers and team members.-Mastery/Fully Proficient-Required
• Ability to extract information from engineers, identify and review technical material needed to provide background for understanding subject material, and obtain content approval from subject matter experts-Mastery/Fully Proficient-Required
• Able to produce accurate documentation in a fast-paced, short- turnaround environment.-Mastery/Fully Proficient-Required
• Ability to generate diagrams and other graphics.-Intermediate/Learning-Required
• Ability to generate and publish final copy for WEB-based distribution, as well as paper-based.-Mastery/Fully Proficient-Required

JOB SUMMARY

Senior technical writer required to produce -Best Practices- documentation for StorageTek account teams and customers, focusing on implementing solution-based strategies. The candidate must be a self starter who is able to take on projects with lit tle or no direction, plan and manage the projects, and generate knowledge and input from little more than interviews with the subject matter experts.

ESSENTIAL FUNCTIONS

• Create Best Practices documentation that includes technical and busines s
  white papers, extracted procedures based on test result, technical information on how to leverage StorageTek products, -do-s and don-ts- associated with products implemented in a solution environment. 
• Identify, design, and produce diagrams and other graphics as necessary to illustrate
  the information. 
• Participate in the identification of potential topics/papers. 
• Initiate background research and interview subject matter experts to extract the information. 
• Manage hours according to budget and keep manager updated on project status.
• Develop and maintain effective working relationships with co-workers. 
• Plan and lead cross-functional reviews. 
• Review technical specifications and marketing data. 
• Prepare draft documentation that leads to obtaining approval from subject matter experts.

PHYSICAL DEMANDS/REQUIREMENTS

• No special demands or working environment. 
• Travel: None
• Project lead/manager that provides direction to documentation group, maintaining and documenting project plans and schedule-5 yrs-Preferred (An equivalent combination of the required education and experience as stated above may be subs tituted.)

To apply, visit the StorageTek career search page at http://www.storagetek.com/servlet/careersSearch, and search for job requisition 413136.

1/27/2004
Job #863
Direct 

Senior Technical Writer

EDUCATION AND EXPERIENCE:

• Bachelors Degree in English
• Overall Years of Experience-7 to 10 years
• Technical writer producing process and procedure documentation, technical white papers, and solution-based best practices-10 yrs- Required Project lead/manager that provides direction to documentation group, maintaining and documenting project plans and schedule-5 yrs-Preferred (An equivalent combination of the required education and experience as stated above may be substituted.)

KNOWLEDGE:

• Project Management-Intermediate/Learning -Required
• Informational Interviews and Surveys-Mastery/Fully Proficient-Required
• Basic Business and Technical Writing Principles-Mastery/Fully Proficient-Required
• Knowledge of storage management software, SAN's, networking, UNIX and Windows, and storage hardware-Intermediate/Learning-Preferred
• Product support processes an d documentation-Intermediate/Learning- Preferred

SKILLS:

• Project lead -Mastery/Fully Proficient-Required
• Project Management-Intermediate/Learning-Preferred
• Strong problem solving and decision making skills.-Master y/Fully Proficient-Required
• Industry standard documentation tools, such as Framemaker, Acrobat/PDF, HTML, XML/XSLT, Word Processor software like MS-Word, Excel, Powerpoint, and Project-Mastery/Fully Proficient-Required
• Documentation Manager/Management-Mastery/Fully Proficient-Preferred
• Communications; interviewing subject matter experts and reviewing technical specifications-Mastery/Fully Proficient-Required

ABILITIES:

• Ability to effectively communicate and coordinate development activities (content outlines, reviews, schedules) with managers and team members.-Mastery/Fully Proficient-Required
• Ability to extract information from engineers, identify and review technical material needed to provide background for understanding subject material, and obtain content approval from subject matter experts-Mastery/Fully Proficient-Required
• Able to produce accurate documentation in a fast-paced, short-turnaround environment.-Mastery/Fully Proficient -Required
• Ability to generate diagrams and other graphics.-Intermediate/Learning-Required
• Ability to generate and publish final copy for WEB-based distribution, as well as paper-based.-Mastery/Fully Proficient-Required

JOB SUMMARY

Senior technical writer required to produce -Best Practices- documentation for StorageTek account teams and customers, focusing on implementing solution-based strategies. The candidate must be a self starter who is able to take on projects with little or no direction, plan and manage the projects, and generate knowledge and input from little more than interviews with the subject matter experts.

ESSENTIAL FUNCTIONS

• Create Best Practices documentation that includes technical and business white papers, extracted procedures based on test result, technical information on how to leverage StorageTek products, -do-s and don-ts- associated with products implemented in a solution environment.
• Identify, design, and produce diagrams and other graphics as necessary to illustrate
  the information. 
• Participate in the identification of potential topics/papers. 
• Initiate background research and interview subject matter experts to extract the information. 
• Manage hours according to budget and keep manager updated on project status.
• Develop and maintain effective working relationships with co-workers. 
• Plan and lead cross-functional reviews. 
• Review technical specifications and marketing data. 
• Prepare draft documentation that leads to obt aining approval from subject matter experts.

PHYSICAL DEMANDS/REQUIREMENTS

• No special demands or working environment. 
• Travel: None
• Project lead/manager that provides direction to documentation group, maintaining and documenting project plans and schedule-5 yrs-Preferred (An equivalent combination of the required education and experience as stated above may be substituted.)

To apply, visit the StorageTek career search page at http://www.storagetek.com/servlet/careersSearch, and search for job requisition 413135.

1/23/2004
Job #862
Direct (contract)

Content Management Expert

nSight is building a project team to implement a Content Management System, such as Documentum, to create a single sourcing solution to store, reuse and assemble content for publishing in multiple formats. You will be working with two senior professionals to implement this system. For more information about nSight Inc. go to
www.nsightworks.com.

Scope of responsibilities:

• Setup and install the Content Management System
• Integrate Content Management Systems (CMS) with XML editor
• Create workflows within the CMS
• Maintain CMS servers

Experience must include:

• Installing XML editors such as Epic and XMetal
• Working with a Content Management Solution: Experience with Documentum is highly preferred
• Ability to analyze, design, scope, and create testing plans for implementation of a Content Management Solution
• Ability to integrate XML editors with Content Management Systems
• Ability to create workflows within the content management systems
• Ability to install the software.

Applicants for this position must reside in the greater Denver area and be prepared to commit to a 4-6 month contract.

For immediate consideration please forward resume and compensation requirement to psullivan@nsightworks.com.

1/23/2004
Job #861
Direct (contract)

FrameMaker/XML/XSL Expert

nSight is building a project team to implement a Content Management System, such as Documentum, to create a single sourcing solution to store, reuse and assemble content for publishing in multiple formats. For more information about nSight Inc. go to www.nsightworks.com.

Scope of responsibilities:

• Train, analyze, and design writing guides for creating content
• Create FrameMaker templates
• Convert FrameMaker content to XML
• Create a customized Application for customers
• Train writers to write in a structured XML environment
• Create XML templates for different XML editors such as Epic, XMetal, etc.
• Create custom XSL stylesheets for publishing in different formats, such as HTML, javaHelp, PDF, RTF, OracleHelp, etc...

Experience must include:

• FrameMaker writing experience (structured & unstructured), and ability to assist in creating writing guidelines and standards
• FrameMaker to XML conversion and ability to create map tables to convert to XML
• FrameMaker application development, with ability to create a customized application for the project, which will include: creating a DTD, EDD, and read/write rules
  Creating FrameMaker templates
• XML editing skills
• XML, XPATH, and eXML skills
• Ability to create XSL stylesheets
• Familiarity with FO XML
• Ability to publish XML using an XML parser, and XSL Engine i.e. Xalan & Xerces

Applicants for this position must reside in the greater Denver area and be prepared to commit to a 4-6 month contract.

For immediate consideration please forward resume and compensation requirement to psullivan@nsightworks.com.

1/23/2004
Job #860
Direct (contract)

System Engineer/Project Manager
Contract position onsite at nSight's client location in Denver

nSight is building a project team to implement a Content Management System, such as Documentum, to create a single sourcing solution to store, reuse and assemble content for publishing in multiple formats. For more information about nSight Inc. go to www.nsightworks.com.

Scope of responsibilities:

• Offer a business analysis and ROI for implementing a Content Management Solution including an estimate of the time, resources, and cost to implement
• Evaluate the options and recommend technology and process solutions based on business needs and workflow
• Manage the integration of the recommended Content Management Solution. This will include getting software licenses, scheduling training for client user staff, implementation of technology and processes, hardware setup, software integration, workflow, and publishing.

Experience must include:

• Recommending technical solutions and custom development for writing, document content management, and publishing content for web and print applications
• Gathering systems requirements, analyzing, creating and assigning tasks, and create project plans to move an organization to a content management system
• Knowledge of Content Management Systems such as Documentum, Oracle IFS, and Vasont, and Publishing solutions such as Arbotext E3, LaText, Xalan & Xerces, etc.
• Knowledge of XML editing and solutions such as Epic, XMetal, Authentic, etc,
• Worked in a structured technical writing environment
• Able to prepare and present an ROI business case.

Applicants for this position must reside in the greater Denver area and be prepared to commit to a 4-6 month contract.

For immediate consideration please forward resume and compensation requirement to psullivan@nsightworks.com.

1/22/2004
Job #859
Direct (contract)

Closed

User Interface Designer 
(estimated period of performance 02/16/04 – 03/31/04, probably longer)
Denver, CO

Responsibilities: 

• Participate in conducting user and task analyses.
• Analyze user data to help establish requirements for an integrated performance 
  support system.
• Assist in articulating and reporting findings and recommendations.
• Work as part of a multi-disciplinary team to design performance support system 
  components (work may also involve redesigning elements of the user interface in 
  the host application)
• Report status regularly to Manager.

Requirements:

• Minimum 3 years experience in human factors work, with at least 2 years work in 
  user interface design.
• Experience performing contextual inquiries and task analyses.
• Job may involve frequent travel within North America.

Additional Experience Desired:

• Experience working with personas and scenario-based design techniques
• Experience with integrated performance support systems.
• Experience using PhotoShop, Illustrator, and SnagIt (or comparable tools) to 
  create UI mockups.

Please send resumes to jobs@drcwbt.com.

1/22/2004
Job #858
Direct (contract)

Filled

Usability Engineer 
(estimated period of performance 02/16/04 – 03/31/04, probably longer)
Denver, CO

Project: Integrated Performance Support Design and Development 

Responsibilities: 

• Participate in conducting user and task analyses.
• Analyze user data to help establish requirements for an integrated performance 
  support system.
• Assist in articulating and reporting findings and recommendations.
  
• Report status regularly to Manager.

Requirements:

• Minimum 3 years experience in human factors work.
• Experience performing contextual inquiries and task analyses.
• Job may involve frequent travel within North America.

Additional Experience Desired:

• Experience working with personas and scenario-based design techniques
• Experience with integrated performance support systems.
• Familiarity with Java and Java 2 Enterprise Edition (J2EE) platform

Please send resumes to jobs@drcwbt.com.

1/22/2004
Job #857
Direct (contract)

Filled

Online Help Developers 
(two positions, estimated period of performance 02/16/04 – 03/31/04 or longer)
Denver, CO

Project: Online help for J2EE Development Environment

Responsibilities: 

• Research and author topics for online help.
• Assist with all technical aspects of developing and delivering the final help 
  system.
• Report status regularly to Manager.

Requirements:

• Minimum 2 years experience developing online help

Additional Experience Desired:

• Familiarity with RoboHelp and JavaHelp/WebHelp
• Knowledge of Java programming language or J2EE a plus

Please send resumes to jobs@drcwbt.com.

1/22/2004
Job #856
Direct (contract)

Filled

QA/Editor 
(part-time, estimated period of performance 02/16/04 – 03/31/04)
Denver, CO

Project: Online Help Development

Responsibilities: 

• Validate the functioning of the online help system: that topics accurately describe  the functionality the system; that the TOC, Index and Search features work as 
  intended; context sensitive links work as intended; that there are no broken links; 
  and that links work consistently.
• Work closely with help developers to ensure the quality of the final product.
• Report status regularly to the DRC manager.

Requirements:

• Strong background in technical communication
• Significant experience producing online help systems
• Must be able to work 20-30 hours/week

Additional Experience Desired:

• Experience using RoboHelp, preferably to create JavaHelp, a plus
• Experience with Java and J2EE a big plus
• Experience working as part of a multi-disciplinary team

Some of the work may be done remotely, but the candidate must be available to meet 
with the help authoring team during normal business hours as necessary.

Please send resumes to jobs@drcwbt.com.

1/21/2004
Job #855
Direct (contract)

Filled

Contract Technical Writer  (3 month contract w/ possibility of renewal)

Seeking a contract Technical Writer for a 3-month, full-time assignment with a North Denver client. Contract has potential for extension. The position entails writing/updating a user operations and maintenance manual associated with a new product line. The position responsibilities are to develop print documentation for a hardware system. Some travel (both U.S. and international) may be required.

Company name: Brillhart Consulting, Inc.
Job location: Work from home

Qualifications:

• Bachelors degree in Technical Communication or a related field
• 3+ years or more technical writing experience
• Proficiency with FrameMaker software
• Experience documenting software and hardware applications
• Excellent research and writing skills
• Self starter required
• Excellent communication and interpersonal skills
• Experience with AutoCad a plus

Please send resume to <contact removed at poster's request: 3/4/2004>. Please include hourly rate requirement in your submission.

1/13/2004
Job #852
Direct

Filled

Contract Technical Writer (five month contract)

Carrier Access designs, manufactures and sells next-generation broadband access communications equipment to wireline and wireless communications service providers. Our products are designed to enable these customers to deploy new media-rich Internet services and converged personalized communications services, while lowering capital and operating costs. Our products are used to upgrade access capacity and implement the convergence of IP, voice and data services. We sell our products directly to communications service providers and indirectly through a broad channel of global distributor and communications infrastructure OEM partners. Our customers include wireless service providers, local exchange carriers, multi-cable operators, and international communications providers. For more information visit www.carrieraccess.com. 

We are currently seeking a full-time contract Technical Writer for a 5-month assignment with a potential for extension or a full-time permanent position. This position will be responsible for converting existing user documentation and training materials associated with a recent acquisition. In addition, develop print and online documentation for our products as well as some online help development. The writer will work with a wide variety of functional groups such as engineering, product management, compliance, and validation to produce quality user documentation for our products.

Minimum Qualifications:

• Bachelors degree in Technical Communication or a related field or equivalent work experience
• 2 years or more technical writing experience 
• Telecom industry experience a plus 
•   Experience using FrameMaker software 
• Experience documenting software and hardware applications 
•  Experience developing online help systems - RoboHelp experience a plus 
• Experience using graphics software packages (Illustrator, FreeHand, PhotoShop, .etc)  
• Proficiency with MS Office applications (Word, Excel, etc.) 
• Excellent research and writing skills 

Please send resume and cover letter to:

Troy L. Holmes
Manager, Customer Training and Documentation
THolmes@carrieraccess.com
303.218.5678 - FAX