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Current Jobs
Updated: July 24th, 2014 01:09 PM (MT)

Note: The Rocky Mountain Chapter accepts job postings as a public service to its members. Postings are submitted electronically for a 30-day period. To submit a job for consideration, send a message to the STC RMC jobline. See Submit a Job for details about what information to include and how to format job submissions.

New job listings are available exclusively to chapter members for the first 14 days. After that period, jobs are posted to the Current Jobs page for the remainder of the 30-day period.

Job #1726
Job Description: 
Technical Writer
Rocket Software

About the position:

Rocket Software is looking for a dynamic, energetic Technical Writer to join our vibrant, global team of Information Developers.  This contributor, based in Denver, will bring creativity and enthusiasm for new technologies to our U2 products. An ideal candidate enjoys the challenge of working closely with team members from many disciplines and developing and continually striving to improve the quality of our product documentation.


·         Write, edit, manage, and publish documentation including user’s guides, online help, release notes, and technical notes for parts of our U2 Servers product line. 

·         Attend product planning and development meetings.

·         Participate with the development team in the planning, specification, and testing phases of the product life cycle

·         Work with subject matter experts and use the U2 software to learn about the products and update the documentation accordingly

·         Use Arbortext Editor, FrameMaker, Acrobat X Pro, and Robohelp to author documentation

·         Bring fresh, innovative ideas on how to best provide product information to our customers.

·         Contribute to user task analysis and synthesize complex technical information for end users.

·         Create splash screens and product setup menus for U2 products.


·         Bachelor’s degree in Technical Communications, Journalism, English, or a technical discipline is required.

·         Interested in learning new technology

·         Self-motivated, detail-oriented and possess excellent time management and organizational skills.

·         Can meet strict deadlines and handle multiple assignments simultaneously

·         Demonstrates an understanding of basic technical writing  principles including topic-based writing

·         Excellent written and oral communication skills

·         Ability to take training and feedback, and incorporate them into daily writing

·         Team-player attitude and approach to work

·         Strong listening and communication skills

·         Ability to multitask and prioritize


·         Certificate or degree in Technical Writing

·         Knowledge of DITA and Arbortext

·         Experience writing application software end-user documentation

To Apply:

Apply through the website.

Job #1725
Job Description: 
Technical Writer
Cherwell Software
Colorado Springs, Colorado


We are looking for a mid-level technical writer to help with documenting Cherwell Service Management software. Write clear, concise, and compelling overviews/procedures for user guides, on-line help, and technical notes. Develop and maintain company templates. Maintain and enforce company Style Guide. Manage content in a single-source database. Participate in document control (revisioning). This position requires a self-motivated individual with strong problem solving skills who can contribute in a dynamic team environment.

• Produce informative graphics and screenshots to help illustrate complex concepts.

• Develop and maintain company templates (MS Office).

• Develop and maintain company Style Guide.

• Format and edit documents in MS Word.

• Manage content in a single-source database (Author-it).

• Participate in document control (revisioning).

Required Qualifications:

• 3-5 years of technical writing/editing experience.

• Experience with single sourcing, help authoring, and software procedural writing.

• Experience with MS Office, especially MS Word/MS Word styles.

• BA/BS in Technical Writing, English, or Journalism.

• Excellent organizational, writing, editing, and formatting skills.

• Ability to ingest complex concepts and turn them into easy-to-understand procedures and overviews.

• Ability to develop training scenarios that string together procedures in an innovative and engaging way.

• Proactive attention to detail/consistency (terminology, formatting, structure).

• Ability to work independently and with little guidance.

• Innate curiosity for how things work.

Desired Qualifications:

• Experience with Cherwell Service Management or other help desk software

• Familiarity with the IT industry, ITIL V.3, and other related standards

Please send resumes and cover letters to

Job #1724

Position Title: Technical Writer
Company Name: Softec Solutions
Job Location: Denver, CO.

Our client located downtown has an opening for a Technical Writer. This opportunity is located in Denver, CO. This is a 6 month contract position that may extend.

Duties and Responsibilities:

Our client will need a mid-senior level resource which can provide support in their PMO and on their BI team. Within the PMO, this is specific to helping document our Processes to keep the rollout of our Project Delivery Lifecycle (PDL) moving forward while we are doing a product upgrade for their PPM Tool.  

Required skills:

Must have experience with MS Office and Visio   

Writing samples are required!

Contact info:

Interested candidates please send resumes to Sean Fordyce at  for consideration.

Job #1723

Position Title: Technical Writer
Company Name: Brooksource
Job Location: Denver, CO

Brooksource has a Technical Writer position available that can be either Contract-to-hire or Direct hire.

Duties and Responsibilities:

This position is a key part of our IT Security and Compliance departments, and we are looking to fill this position quickly.

The IT Compliance Business Process Analyst contributes to the success of the IT Compliance and IT Security departments by capturing information about our business and technical processes using standard software tools like Word, Visio, and Excel.

Primary responsibilities of the Business Process Analyst include the following:

(Technical Writing Function) Creates policies, procedures, implantation guidelines and other IT-related documentation. Performs real-time document creation and editing as follows: attends meetings with one or more SME, uses verbal interview and group facilitation skills to collect information from participants, then immediately displays results to guide further discussion
(Business Process Analyst Function) Creates spreadsheets, diagrams, drawings and charts. Simplifies technical content for consumption by non-technical users so that all documentation is clear, concise, consistent, accurate, and relevant. When appropriate, performs analysis of process flows to identify potential problems or opportunities for improvement, and makes recommendations for improvement.
(Document Coordinator Function) Administers the master library for all IT policies, procedures, and standards. Uses SharePoint or similar technology to manage and maintain a centralized electronic file system. Responsible for ensuring that documents are well communicated, available when needed, and that relevant parties are notified of changes. Compares existing documents versus recommended models (COBIT, ITIL, ISO 17799), and works with SME to identify missing documents and create them when necessary. Edits, standardizes, or otherwise makes changes to existing material and/or material prepared by other writers. Manages Distribution of written material via email and internal web site. Including creation and maintenance of access groups and distribution lists. Prepares summary documents and presents status reports, risks, recommendations, and lessons learned to all levels of management.
(Project Management Functionality) Responsible for coordinating implementation of carious IT Compliance and Security projects. Conducts project status meetings to gather input and risk data from stakeholders. Publishes requirements including simulated application mock-up screens as well as written requirements and specifications. Works with technical experts, process experts, other project managers, and change management personnel to confirm plans and address issues as necessary. Works with management to help ensure those projects are prioritized based on cost benefit and overall need. Monitors progress and notifies management of potential problems to ensure projects are delivered on time and within budget..

A successful Business Process Analyst will have:

4 year college degree or equivalent experience, Bachelor of Science preferred with 2-3 years professional Business Process experience
Proficient in MS Word, PowerPoint, and Excel; Visio, experience with SharePoint is a plus.
Professional certification (Lean Six Sigma, CCBA, CBAP, or similar) is highly desired and must be obtained within 18 months of hiring.

Must be able to effectively communicate IT Security concepts to a broad range of technical and non-technical staff.

Contact info:

Interested candidates please send resumes to Brooksource at for consideration.


Job #1580
Position Title: Senior Technical Writer

Direct Full-Time

Company Name: LSI Corporation
Job Location: Colorado Springs

Duties and Responsibilities:

LSI Corporation is looking for a senior technical writer based in Colorado Springs, CO with significant experience in computer hardware or software documentation development, preferably for an engineering audience.

This position requires a self-directed technical writer who can write, update, edit, review and help plan user documentation to support storage components products. Write clear and concise documentation. Organize material and complete technical writing assignments according to set standard templates, style guidelines, and publication processes.

Work with writers/editors across geographies in a team environment. Extract product information from interaction with the engineering and technical publications teams and from technical/product specifications, previous generation product documentation, and presentations. Develop an understanding of the customer use model and make recommendations for improvements in documentation. Experience in documenting software and highly complex IT hardware systems and architectures is a plus.

A successful candidate must be able to handle documentation projects from start to finish with minimal direction, while managing schedules and meeting deadlines. The position requires the ability to multitask effectively, despite ambiguity, and thrive in a fast-paced, time compressed, and dynamic environment. Must have strong interpersonal skills and be able to communicate effectively with subject matter experts, project managers and other team members.

Required Skills:

  • Understanding of the concepts involved in single sourcing and familiarity with content management and XML-based editors is also a plus.
  • Experience with DITA/structured authoring and HTML is a plus.
  • Experience with Adobe FrameMaker and Quadralay WebWorks desired.
  • Knowledge of PC platforms, XML, and content management systems would be helpful.

A Bachelor's degree in technical communication, electrical engineering, electronics and communication engineering, or computer science or related field is required.

LSI Corporation is a leading provider of innovative silicon, systems and software technologies that enable products which seamlessly bring people, information and digital content together. We offer a broad portfolio of capabilities and services including custom and standard product ICs, adapters, systems and software that are trusted by the world's best known brands to power leading solutions in the storage and networking markets.

We value the diversity of our people. LSI is an Equal Opportunity Employer.

Interested candidates should send resumes to: Jo’lene Jernberg, LSI Corporation, Manager Standard Products Technical Writing at